Delivery

We know you're excited to spoil your pet — so we work hard to get your order to you as quickly and safely as possible, no matter where you are in Australia.

All orders are dispatched from our Australian warehouse and shipped Australia-wide with tracked delivery.

Delivery Timeframes
Metro Areas 3 – 7 Business Days
Regional Areas 5 – 10 Business Days
Remote Areas 7 – 14 Business Days
Order Processing 1 – 2 Business Days
Tracking Included on All Orders

⏱ Timeframes are estimates only and may vary during peak periods such as Christmas, public holidays or sale events.

How It Works
1 Place your order — you'll receive an order confirmation email straight away
2 We pick, pack and dispatch your order within 1 – 2 business days
3 You'll receive a shipping confirmation with your tracking number via email
4 Track your parcel online and wait for that exciting knock at the door 🐾
Common Questions

Do you ship to PO Boxes?

Yes, we ship to PO Boxes and Parcel Lockers across Australia via Australia Post where applicable.

Can I change my delivery address after ordering?

Please contact us as soon as possible at the email below. We'll do our best to update your address before dispatch, but we cannot guarantee changes once an order has been shipped.

My order hasn't arrived — what should I do?

First, check your tracking link for the latest update. If your parcel appears delayed or lost, please get in touch with us and we'll investigate and make it right.

Do you ship internationally?

At this stage we ship within Australia only. We hope to expand internationally in the future — stay tuned!

Have a question about your delivery? We're here to help.

As a family business, we genuinely care about every order that leaves our hands — and we'll always do our best to make sure it reaches yours. 🐾

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Fast Dispatch

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Full Tracking

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Australia-Wide

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Australian Warehouse